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Pay It Forward - Verizon Sucks?

Aug 4, 2008

I have been toying with the notion of what I should do with my brand new Treo 700P from Verizon Wireless. I'd really enjoy your thoughts on what you think I should or shouldn't do here. The more creative the better as I am stuck. In regards to my feelings for the Treo 700P, I hate it.

I love Treos, have loved them for almost a decade, but Verizon Wireless changed all that for me.

I bought a new Treo from Verizon Wireless last August, a year ago, and the phone was unable to work with email like it was supposed to. I took it back (I had 30 days money back + I was paying $6 a month for a warranty.) Verizon gave me a replacement phone in the store, and it was dead out of the box.

I should have recognized a big problem at that point, but I was in a hurry to get to Blogworld, so I had them give me another new Treo out of the box and I flew to Vegas for the show.

The phone worked, kind of. It was very problematic with lots of problems that I have detailed in my writing over the last year.

Long story short (for that part) they had to send me another replacement treo 700p on my warranty plan in June.

I tried the replacement for a week and it was susceptible to the same problems as the previous phone. (Didn't receive calls, lost voice mail,crashed regularly, and was unable to roam on networks other than Verizon Wireless)

Another long story short(ok, so I just can't tell a short story, I would have never made it as a serial writer in the 19th century!) I canceled my Treo off my gargantuan Verizon Wireless Plan (paying over $300 a month) That brought my monthly plan down to a more (less) reasonable amount of $200 a month. [I paid $100 a month for the same plan at t-mobile without a hitch ever].

I then picked up a little nokia phone from tmobile, and have been very happy. (except it doesn't have email)

The thing is I have this brand new Treo 700P, the latest replacement. I don't trust it myself, and would never dream of placing it for sale on ebay, Craig's List or something, which is exactly what Verizon Wireless told me to do 5 times despite the fact that they admitted it would be morally the wrong thing to do.
I'm not as big of an ass as Verizon Wireless would have me be.
That said, I'm not completely free of that syndrome and have been trying to think of what I can do with this brand new phone that cost me almost $700 ($500 for the phone and $150 to cancel the Verizon Wireless plan).

I will be running a contest soon, offering up a great software program license(or multiple licenses) and I'm thinking about offering my new Verizon Wireless Treo 700P as a booby prize. The contest entrants will be bloggers and podcasters, and I'm thinking that if I give them the Treo 700P as a booby prize it might give them a lot of material to write about just how crappy the device and Verizon Wireless are in working with it!

That does seem like a mean vindictive thing to do to Verizon Wireless, but keep in mind they basically sold me a lemon and cost me $700 so I feel like they have ripped me off significantly. (not to mention I helped them stay in business 8 years ago, when they needed $1 billion, I gave it to them~no exageration, they used to be my customer and during their merger/formation their finances were very screwed up and I helped to prop them up and keep them in business long enough to get through the merger.

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WooHoo ed by Brett Bumeter at 11:39 AM  

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